Privacy Policy for IAG Training

Effective Date: July 28, 2023

Welcome to IAG Training ("we," "us," "our," or "IAG Training"). We are committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our website, use our online courses, and participate in our online community. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide directly to us when you sign up for an account, purchase our online courses, or participate in our online community. This may include your name, email address, postal address, phone number, and payment details.

1.2 Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, operating system, referring URLs, and interaction with our website.

1.3 Cookies and Similar Technologies: We may use cookies and similar technologies to collect information and improve your experience on our website. You can manage your preferences for cookies through your browser settings.

2. Use of Information

2.1 Provide Services: We use the information we collect to provide, maintain, and improve our online courses and online community. This includes processing orders, delivering content, and managing your account.

2.2 Communication: We may use your contact information to send you administrative and promotional emails related to our services. You can opt-out of promotional emails at any time by following the unsubscribe link provided in the email.

2.3 Customer Support: We may use your information to respond to your inquiries and provide customer support.

2.4 Analytics and Personalization: We may use the automatically collected information to analyze website usage trends, optimize website performance, and personalize your experience on our website.

3. Sharing of Information

3.1 Third-Party Service Providers: We may share your information with third-party service providers who help us deliver our services, process payments, or improve our website and services. These providers are obligated to protect your information and are not allowed to use it for other purposes.

3.2 Legal Compliance: We may share your information to comply with applicable laws, regulations, legal processes, or governmental requests.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Thinkific

Our course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our product/services to you.

Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Please keep your account login credentials confidential and notify us immediately if you suspect any unauthorized use of your account.

6. Online Community

6.1 User-Generated Content: Please be aware that any content you post in our online community may be visible to other users, and we cannot control how they may use or share that information.

6.2 Moderation: We may moderate the content in our online community to ensure compliance with our community guidelines and terms of service.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.